You would have to do the same procedure how to download dll files with the services if it’s not a startup item causing the problem. Eventually, you will only have one item checked and that will be causing the hanging. Even though Windows 7 is a big step forward from Windows Vista, it still has it’s share of problems. I’ve had numerous issues with Windows 7 hanging when performing routine tasks on my computer. I’ve tried to collect as many solutions that I ended up using in this guide. Hopefully, someone will be able to fix their problem by looking here rather than searching a bunch of websites. In device manager HID compliant touchscreen is greyed out.

The picture on the monitor is stretched, too bright/dark, or is not the way you like it.You will need to check the monitor settings. Look for a button on the bottom of the monitor which will open a menu to change monitor settings. Go to the setting tab and check the screen resolution. Disconnect all devices except for the mouse, keyboard and monitor. Reboot your computer to see if the issue is resolved.

If you have a dirty or smudged up screen, clean it up with a microfiber cloth. There are a number of issues that may affect the performance of your Windows 10 touchscreen. Try the remedies below to narrow down what’s ailing your PC. Windows updates can support your Windows operating system in many ways. Windows updates can solve specific problems, provide protection from malicious attacks, or even add new features to the operating system. If the issue persists on the other monitor it may be due to the video card or video settings and not the monitor, proceed to the stepVerify display or video issue in Windows Safe Mode. You could also look through the monitor settings and select degauss from the options.

A lot of times the memory doesn’t get pushed in all the way and it causes all kinds of crazy issues. Also, try to replace the memory chips and see if that works. If you try running Windows 7 in Safe Mode, it fails at Classpnp.sys. What we figured out was that this issue could be related to a couple of things. The first thing to try is the startup repair or system restore using the DVD. You can read online how to boot from DVD and get to these options.

windows troubleshooting steps

Simple things like clean the screen, reboot, go to Device manager and disable/enable Hid touchscreen etc, trying various troubleshooters. I’m afraid “this device is working properly” is no help when patently it wont. In Device Manager left-click on Human Interface Devices to expand the drop-down menu. Then right-click on “HID-compliant touch screen” and choose to Disable the driver. You might also want to select Advanced and make sure Apply repairs automatically is checked. The first thing to check is to see if you have a dirty screen. Grease and dirt accumulate on the display after a while, and that will affect its sensors and make them less responsive.

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  • If you see the exact same behavior with your hard drive unplugged, your issue is in no way related to a Windows update.
  • This solution is very likely to work since all the changes made by the updates are reversed.
  • See How to Fix a Computer That Won’t Turn On for help working through your problem.
  • Some problems seen after Windows update installations can be corrected with a simple reboot.
  • If you’d like to settle this question for sure, physically disconnect your hard drive and then turn on your computer.
  • Complete a System Restore to uninstall the Windows update.

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However if I make the laptop sleep before logon and then awake from sleep touchscreen then is connected and works perfectly. I have a Lenovo Flex 14 laptop which has always functioned well until a few days ago when its touchscreen stopped working. I have spent two days going through all the suggested tips on the web but to no result.

There are a ton of guides out there, so I won’t repeat that info. Just make sure to go into the BIOS and set Boot from CD/DVD as the 1st priority above Hard Disk. If you find that Windows is not hanging anymore, then you can be 100% sure that it’s a problem with a third-party program or service. There is no easy way to determine which startup item or which service is causing the problem. You basically have to manually figure it out by re-enabling half the startup items and then restarting. If the problem comes back, you know that the problem item is in that list of checked items.

If it is, then it is one of the devices that you have disconnected that is causing the problem. Try connecting them one at a time and rebooting each time until the original problem occurs.